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B Well Health Coaching

B Well Health Coaching is an evidence-based behavioural change service designed to better support you with your health and wellbeing goals!

The B Well Behavioural Health Coaching Service is a chronic disease prevention service that launched in October 2020 as part of the Burnaby Primary Care Network (PCN).  B Well is the first of its kind health coaching program in BC, designed by expert psychologists, leveraging evidence-based strategies in behavioural medicine. PCN Health Coaches, under the supervision of a Clinical Psychologist, serve as an extension of the primary care team to support patients who are at risk for, or in mild to moderate stages of chronic health conditions. 

The goals of this health coaching service are to incorporate evidence-based approaches, tools, methodologies, and motivational interviewing to support individuals in making small, manageable, and self-directed steps to successful and long-lasting health and behavioural change. Health Coaches work with patients to assess their unique needs, challenges, and barriers to healthy lifestyle choices and co-develop a customized health plan. B Well has already demonstrated success as determined by 6-month and 12-month health and well-being assessment outcomes including decreased weight, increased activity, and improvements in anxiety and depression scores.

The program provides patients up to 1.5 years of service, and includes the following:

  • Core service of individual coaching and monitoring for up to six months
  • Monthly long-term maintenance group coaching for an additional year
  • Virtual and/or in-person patient coaching

Our Allied Health professionals can offer services in a variety of languages and have access to interpreter services in over 150 languages.


  • Patient is attached to a Burnaby Family Physician or Nurse Practitioner
  • Patient is 19 years or older
  • Patient is at risk of developing chronic disease or with mild to moderate chronic disease (early stage)
  • Patient will benefit from lifestyle changes

Please speak with your Burnaby-based Primary Care Provider to see if you are eligible for this service.

Meet Our PCN Health Coaches

PCN B Well Clinical Lead

Primary Neighbourhood: Edmonds

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Qualifications: Registered Psychologist with a PhD in Clinical Psychology

Experience: Dr. Thompson has worked in a number of settings providing psychological consultation, assessment, and treatment services. She completed her pre-doctoral residency at the Edmonton Consortium Clinical Psychology Residency in 2005. After graduation, she began as an Assistant Professor/Developmental Psychologist and Assistant Professor/Rural Psychologist with the Clinical Health Psychology Department in the Faculty of Medicine at the University of Manitoba. She was also a supervising Psychologist of pre-doctoral residents in the rural rotation. Dr. Thompson has specialized training in dialectical behavioral therapy (DBT) as well as other modalities of intervention. She has taught numerous psychology courses and has also instructed medical students in the areas of adolescent development, domestic violence, and motivational interviewing. In 2017, she and her family returned to Cranbrook, BC where she currently has a small private practice, primarily for assessment and treatment for individuals exposed to traumatic events. She has special interest in mindfulness and communication to improve overall mental health and well-being. In July 2020, she lost her husband to cancer after a two-year illness. From this experience, she has become acutely aware of the need for the prevention of chronic health conditions. Additionally, she strongly believes in the connection between mental and physical health.  

Fun Fact: Dr. Thompson lives in Cranbrook, BC with her two teenaged children. This is her first year not being a ‘hockey mom’. She enjoys yoga, crosswords, and spending time with her children.

Michelle Wilson, BFA
PCN B Well Clinical Coordinator and Health Coach

Primary Neighbourhood: Metrotown

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Qualifications: B Well-trained Health Coach, Bachelor of Fine Arts

Experience: Michelle has worked in education, healthcare and community settings supporting individuals living with complex health conditions and diverse abilities. Her training and experience is in behaviour change support and social-emotional learning. This influences how she works — encouraging individuals to be self-determined so that they may thrive and flourish. Her collaborative approach seeks to help clients find creative solutions to support their ongoing skill development. She has experience liaising between allied health care teams and creating partnerships with community organizations. She values meaningful connection and relationship building through kindness, compassion, trust and respect. With a family history of chronic illness, she understands that change is hard. She is passionate about removing barriers and empowering individuals on their wellness journey.

Fun Fact: She is a prairie girl who loves traveling and being in nature. She is creative and enjoys painting in acrylics and watercolours.

Paul Fajilan, BA
PCN B Well Health Coach

Primary Neighbourhood: Edmonds
Other Language: Tagalog

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Qualifications: B Well trained Health Coach, Bachelor of Health Sciences and Diploma in Physiotherapy/Occupational Therapy Assistant 

Experience: As a firm believer in client coordinated/centered care, Paul’s goal as a Health Coach is to collaborate with the individual and work with their specific and personal goals. Paul believes that the best care is care that is spearheaded and directed by the client themselves. Paul has had experience working for multiple rehabilitation programs as a Physiotherapy and Occupational Therapy Assistant. During this time, Paul worked extensively with the geriatric population, individuals who have suffered from a stroke, and those who have had a hip replacement or fracture. Paul believes recovery and care isn’t a linear process and understands the importance of being consistent and making small and necessary changes in order to create habits and patterns that are beneficial.

Fun Fact: Paul has a 72lb dog named Wesley who likes to think that he’s 10 lbs. He also loves photography, sports, and snowboarding. At the time this bio was written, he is currently engaged to be married next year. 

Shruthi Nadiga, MBBS, MPH
PCN B Well Health Coach

Primary Neighbourhood: Metrotown
Other Languages: Kannada, Telugu, and Hindi

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Qualifications: B Well trained Health Coach, International Medical Doctor and Master of Public Health

Experience: Shruthi graduated in Medicine in India, and her passion for whole person care started early in her medical career. Shruthi practiced palliative care for five years, providing not just physical care to her patients but also emotional, psychological, spiritual, and social dimensions of care. While working in palliative care, Shruthi initiated chronic disease support groups for patients and caregivers that enabled simple and creative solutions for lifestyle changes needed for chronic disease management. Spending time with palliative patients made her realize the importance of integrating prevention and public health into health care systems. 

Shruthi pursued her Master’s in Public Health from the London School of Hygiene and Tropical Medicine in the UK and worked in Public Health and Preventive Medicine at Harvard School of Public Health, UNICEF, and the Public Health Foundation of India before immigrating to Canada. Shruthi spent the past year working in Iqaluit, Nunavut as a Communicable Disease Specialist for the COVID-19 response.

Shruthi is passionate about whole person care, managing chronic diseases, enhancing quality of life, understanding social determinants of health, integrating primary care with preventive medicine, and bringing healthcare accessibility to all planet dwellers. 

Fun Fact: Shruthi practices mindful meditation and yoga regularly. She enjoys being in nature, exploring different landscapes and spending time with loved ones and family.

Kaitey Vincent, BA
PCN B Well Health Coach

Primary Neighbourhood: Hastings-Brentwood

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Qualifications: B Well trained Health Coach, Bachelor of Arts, with a Major in Health Science and a Major in Communications 

Experience: Spending close to a decade working in the field of chronic disease management – conducting studies, collaborating with family physicians, oncologists, researchers, patients, and other members of health care – as well as running her own coaching business, Kaitey brings a unique blend of experiences as a coach. Through her experience working with individuals living with chronic health conditions, she understands that we are simply not in the position to take the best care of ourselves or tackle challenges with clarity if we don’t have the tools or platform to declutter negative thoughts and outdated beliefs. Kaitey is compassionate, funny, and intuitive; her down to earth attitude allows clients to feel safe and seen. She puts high emphasis on creating a safe space and takes the time to listen and understand her clients’ unique barriers so that she can support them in the process of moving in the direction of their overall goals.   

Fun Fact: During her spare time, she enjoys exploring farmers markets in search of dinner ingredients, hiking Vancouver’s local trails, and traveling.

Tiana Abraham, BScKin, ACSM CEP
PCN B Well Health Coach

Primary Neighbourhood: Edmonds

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Qualifications: American College of Sports Medicine Registered Clinical Exercise Physiologist, Bachelor of Science in Kinesiology with an extended minor in Psychology. CSEP-CPT, Diploma in Sports Science and AFPA Pre-Post Natal Exercise Specialist.

Experience: Tiana has both worked and volunteered in many community and hospital-based rehabilitation programs, primarily working with Cerebrovascular Accident survivors and Cardiac Rehabilitation patients. Tiana entered the field of Exercise Physiology fueled by her passion to help others regain independence after unexpected events/diagnoses and improve their self-reported quality of life, as well as to help promote lifestyle change as a major factor in current and future health outcomes. Tiana also has experience in private practice, working in chronic disease prevention and management, coaching clients through lifestyle modifications and active rehabilitation post MVA/injury, and teaching both group/one-one strength-training sessions. 

Fun Fact: Tiana is a new mom of two boys! She is looking forward to rediscovering herself through new hobbies as the seasons of her life change. She looks forward to sharing her love for snowboarding, walks by the river, team sports and baking with her family.

Kyla Bardal, BKin, ACSM CEP
PCN B Well Health Coach

Primary Neighbourhood: Edmonds

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Qualifications: B Well trained Health Coach, Certified Clinical Exercise Physiologist with a Bachelor of Kinesiology and Extended Minor in Psychology

Experience: Kyla has 6 years of experience as a Clinical Exercise Physiologist and Health Coach. She has worked in both community and hospital settings with individuals living with chronic health conditions. She is experienced in healthy lifestyle coaching around a variety of chronic health conditions including but not limited to: diabetes, heart disease and obesity. Kyla is passionate about supporting her clients in creating sustainable lifestyle changes and improving their overall health and quality of life using the small changes approach.

Fun Fact: Kyla has a 1-year-old son which keeps her very busy.

Sofia Khouw, R. Psych
PCN B Well Health Coach

Primary Neighbourhood: Floater
Other Language: Indonesian

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Qualifications: Registered Psychologist with a Master in Psychology specializing in Health Psychology

Experience: Sofia comes with experience working in community health settings in Melbourne (Australia) where she worked as a psychologist and Care Coordinator with individuals living with chronic health conditions. She is passionate about working with individuals on health behaviours in order to slow down the progression of their chronic conditions. Diabetes management is especially close to her heart because of a strong family history. Her work as a psychologist in private practice has also enabled her to work with individuals experiencing depression, anxiety, domestic violence, grief and loss. She believes in meeting clients where they are at and helping them to become healthier versions of themselves.

Fun Fact: She loves hiking and snowshoeing on dry sunny days but can be found baking or cooking in the kitchen on rainy days.

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