Support for mental health and people experiencing social isolation

Burnaby Neighbourhood House

Services for seniors:
(Self-referrals as well as referrals from BC211 and community agencies for these services)

• Grocery shopping and other essentials for seniors who are able to pay for cost of groceries (service is also available in Farsi and Chinese).
• Delivery of donated food bags for low income seniors.
• Phone check ins, and support with any other needs.

Services for families with children 0-12:

• Grocery shopping and other essentials for families who are isolated and can’t get out but can afford to pay.
• Delivery of donated food bags to low income families who are isolated. Grocery food cards may be available (dependent on donations) for families who can still get out to shop.
• Virtual programming, will include: Mother Goose, children’s activities, parenting resources, and connections to partners who are doing programming.
• Phone check ins, and support with connecting to any other needs.

Computer Drop-In (in-person):

Webcafe (on Zoom):
Mondays: 12:00 pm – 2:00 pm and Thursdays: 3:00 pm – 5:00 pm (online – register here)

Would you like to learn how to use email, search the Internet, create files and documents or explore videoconferencing via Zoom, Jitsi, Callbridge and so much more? Volunteer Computer Instructors are available to help you with your computer learning needs. They will assist you with your questions and online application forms (ex. CERB, EI). 

Online training:
If you need more help than the support provided at the WebCafe, BNH will pair you up with a volunteer who will meet you online to answer your questions. Volunteers are able to provide support in English, Cantonese, Farsi, Mandarin, Korean and Punjabi. Please email Rajeeta Samala, Adult Literacy Program Coordinator, at [email protected] if you are interested.

Zoom and Skype basics:
BNH has created a series of YouTube videos in English, Punjabi, Chinese and Farsi about how to use different video calling tools, including Zoom and Skype.

Virtual Programs:
Check out Burnaby Neighbourhood House’s schedule of virtual programs.

Fraser Health Crisis Line

Trained volunteers provide toll-free telephone support and crisis intervention counselling, 24 hours a day, seven days a week. You can also call for information on local services or if you just need someone to talk to.

Here to Help

Information on a variety of mental health topics. Here to Help provides resources on navigating anxiety during the COVID-19 pandemic.

MOSAIC

Offering phone, email and virtual check in and support groups. Please see their website and social media feeds for updates. Including:
• Seniors groups
• Online Peer Support Group for Newcomers
• Moving Ahead: A program for those facing significant barriers
• I Belong for LGBTQ individuals
• Help for Refugee Claimants
• Support for Women
• Support for Migrant workers

Primary Care Network Mental Health Counselling Program

Burnaby residents who are facing mild to moderate mental health challenges can receive up to 6 sessions for counselling support. Residents must be attached to a Burnaby family physician and require physician referral. Counselling sessions are primarily through video and phone due to COVID19 restrictions, but can be arranged to be in person if necessary. If you are looking for support call central intake 604-315-4430 Monday – Friday 8:30 a.m. to 4:30 p.m.